Inchworth privacy policy

Last updated: 5 November 2026

Inchworth (“the app”, “we”) is a Shopify app that adds a size-based price calculator to a merchant’s online store. This policy explains what the app collects when a merchant installs it, how that information is used, and how it is removed.

Information the app collects

When a merchant installs Inchworth, the app receives and stores:

• Store details: the store’s myshopify.com domain and an access token that Shopify issues so the app can work for that store.
• Pricing rules the merchant creates: rule names, prices, sizes and options.
• Products the merchant assigns a calculator to: the product ID, title, handle and image link.
• Calculator settings: colours, wording and layout chosen on the Appearance page, and the setup checklist.
• Plan: whether the store is on the Free or Pro plan.

Inchworth does not collect or store information about the store’s customers. A customer’s chosen size and options are saved by Shopify on the cart and order line, as part of the order. The app’s checkout code reads them only to work out the price, and the app does not keep a copy.

The app sets no cookies and does no tracking on the storefront. It does not sell or share data with third parties.

How the information is used

Only to provide the app: showing the calculator, setting the correct price at checkout, and showing the merchant their rules and settings.

Where it is stored

On Hostinger VPS, Jakarta, Indonesia, with access limited to the app’s operators. Pricing rules and calculator appearance are also stored in the merchant’s own Shopify store as app metafields, so the theme and checkout can read them.

Retention and deletion

• When a merchant uninstalls Inchworth, its access token is removed straight away.
• 48 hours after uninstall, Shopify sends a “shop redact” request, and the app deletes all remaining data for that store: rules, product assignments, settings and sessions.
• Shopify’s customer data requests and customer redaction requests are answered as having no customer data to provide or remove.

A merchant can ask for their data to be deleted sooner by contacting us.

Contact

Ankit Prajapati, Huriyakalan, Alwar, Rajasthan 301704, India
Email: ankitprajapatipersonal@gmail.com